Transfer Policy

To transfer a domain from one registrar to another registrar, please check whether you have completed these steps.

1. A domain must be unlocked from your domain control panel before transferring. You can check the transfer status of a domain from WHOIS CHECKER. If the domain transfer status shows “ClientTransferProhibited”, you need to unlock the Domain transfer lock or disable theft protection from your domain control panel. If you cannot do it yourself, ask your previous registrar’s help to unlock the domain transfer.

2. You need an EPP code or Authorization Key to transfer a domain from one registrar to another registrar. You can get your EPP code or Authorization Key from your domain control panel or ask your previous registrar to provide your EPP code.

3. After getting the EPP code, you need to order Domain Transfer with your EPP code from our website. An email notification will be sent to your email address instantly when you make payment for the transfer. Remember, it will take up to 5-7 working days to complete the transfer. If your transfer failed for any reason, you will get an email from your previous registrar. Please check your email regularly and check WHOIS CHECKER to see your domain transfer status with the new registrar.

4. If the domain is transferred to us successfully, you can manage your domain from the Dhaka Web Host domain control panel.